Group Fitness and Personal Training Cancellation Policy

 

Here at Wil Rob Fitness we understand that "life happens" and you have to cancel an appointment. As a Wil Rob Fit client, we hope that you understand that our schedules are very tight and as we say, "time is money." We have a very fair  cancellation policy that allows the client to give proper notice and not be penalized for the cancellation. 

 

Please read the following cancellation policy:

  1. Clients must cancel out of a class or training session with at least 24 hours notice.
  2. If you cancel within the 24 hour time period of the start time of that class/session, you will be charged for that class/session.
  3. Each client will have one free "no show" per package purchased, meaning they can late cancel once per package and not be penalized. 
  4. All class cancellation need to be done by PHONE. 
  5. Personal Training Session cancellations need to be done by contacting the TRAINER directly! 

Refund Policy:

Once a payment for a purchase of a package or service from Wil Rob Fitness is made there will be NO REFUNDS allowed. More Results....Less Excuses